Vendor Selection Considerations

  • Functionality
    • User Interface/Visualization
    • Current Capabilities & Vendor Collaboration
    • Customer Influence
    • Roadmap/Release Scheduling
  • Architectural/Technical
    • Customizations
    • Upgrades
    • Integrations/Reporting
    • Platform/Scalability
  • Services
    • Implementation Services
    • Documentation/Training
    • Technical Support & Issue Resolution
    • Maintenance & Support Policies
  • Organization
    • Industry Commitment
    • Team Experience
    • Relationships with Industry Consultant
    • Partnerships
  • Other Considerations
    • Cost
    • Implementation Timeline
    • Customer References
    • Market Presence

 

Evaluation Criteria: Functional Fit __%