- Initial Investment
- Review license costs (modular, non-modular)
- Hardware Costs
- Review license costs (modular, non-modular)
- Timeline: Implementation and Upgrades
- Understand time required to implement the solution, and variations that might exist when implementing across limited functional areas, or limited users.
- Understand time required to upgrade the solution, including solution assessment, software installation, data migration, new configuration, change management of team, issue resolution…
- Maintenance and Support
- Understand maintenance program & fees available
- Understand standard support period for any release
- Future Upgrades and Configuration
- Understand cost of future updates or upgrades to software & hardware
- Understand cost of additional configuration as software is upgraded
- Understand cost of migrating data during upgrades
- Understand cost of adding users or modules in the future
Vendor Scoring Through Stage
